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Service Appointment Coordinator

AutoTown Buick GMC located in Gladstone OR is now hiring a Service Appointment Coordinator. We are seeking candidates who are looking for a place to grow. Automotive knowledge is helpful but is NOT required. Immediate and ongoing training provided. Recent high volume phone experience and excellent computer skills are a MUST! Our ideal candidate will be extremely organized, excel with written and verbal communication and be committed to delivering exceptional customer service. If you have the skills and experience were looking for, please apply.

Position Details:

  • Answer inbound calls to schedule service appointments
  • Confidently recommend/promote services
  • Respond to customer email & chats
  • Confirm appointments and reschedule missed appointments
  • Log customer information and purify database.

Requirements:

  • Experience handling inbound calls
  • Excellent oral and written communication skills
  • Strong organization & ability to multi-task
  • Thrive in fast-paced environment
  • Ability to work well independently
  • Strong PC and Internet Skills

Submit to and successfully pass pre-employment drug screen and background check.

Must be able to work rotating shifts  Monday - Saturday

Hourly base pay + uncapped bonuses + excellent benefits + paid training!

Please respond with a current resume and cover letter.

Candidates with a match in qualifications will be contacted by our recruitment team at Proactive Dealer Solutions.

Walk-ins and phone inquiries will not be considered.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

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