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Sales Appointment Coordinator - Team Lead

Charleston Mitsubishi is now hiring a Sales Appointment Coordinator to lead their brand new Business Development Center! You will be directly responsible for helping to drive traffic to the dealership. This is a great opportunity to help build this brand new department from the ground up! Automotive experience is not required, but call center experience is preferred.

As a Sales Appointment Coordinator Team Lead, you will handle both inbound and outbound scripted calls and appointment setting for sales customers. If you have a passion for delivering excellent customer service and have a "go-getter" attitude, PLEASE APPLY!

Job Responsibilities:

  • Ensure all inbound sales inquiries are answered promptly, professionally, and according to script
  • Make outbound calls to follow up with customers who have visited Charleston Mitsubishi-- no cold calling!
  • Respond to customer emails and chats
  • Confirm appointments and reschedule missed appointments
  • Log customer information and purify CRM

Requirements:

  • Call Center experience preferred
  • Strong written and verbal communication
  • Confident and go-getter personality
  • Must be motivated by reaching and exceeding goals--and earning bonuses!
  • Strong computer and Internet skills
  • Previous Team Lead/Supervisory experience needed
  • Must be able to commit to a 40-45 hour work week (including rotating Saturdays)
     

Additional Information:

Hourly Base Pay ($15/hr) + Competitive Bonuses + Paid Training and more!

Go-getters can earn over $38K annually!

All applications must be submitted online. Candidates with a match in qualifications will be contacted by our recruitment team. Please no walk-ins or phone calls to the dealership.

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